About us
Our company specializes in creating custom tombstones to your desired design, shape, and size. Our team of experienced and creative professionals is dedicated to providing personal service and high-quality products that will be remembered by everyone involved.
FAQ
1) Q: Where is your company?
A: Our headquarters is located in Xiamen, Fujian Province, factory in Shuitou, also with many cooperated factories around the domestic.
2) Q: What's the port of loading?
A: Normally Xiamen Port, Tianjin Port, Wuzhou Port, Mawei Port.
3) Q: How is your packing?
A: Normally we pack our stone with fumigated wooden boxes (foam and plastic film inside) with plastic tapes in 6 sides, further strengthened with iron sheet in the corner. Individual carton packing or customized packing is available.
4) Q: What about shipping mark?
A: We can provide neutral shipping mark, or customer trade mark / OEM trade mark are available.
5) Q: What's your sample policy and sample lead time?
A: Small samples are free. Even the courier fee will be refunded after you place the order. The lead time for small sample is 1~3 days.
6) Q: What's your MOQ?
A: For Slabs & Tiles, usually in 100 m2.
B: Other items depends, such as tombstones can be MOQ 1 Set, Baluster 10 pieces etc.
7) Q: How do I know the quality of the products?
A: We'll send you the order update and product pictures for you to see for yourself. QC inspection by yourself / your friend / 3rd QC agent is accepted.
8) Q: What's your payment term?
A: 30% deposit by TT, balance against copy of B/L.
9) Q: What's your production lead time?
A: The normal lead time is around 3 weeks for one 20' GP. Faster lead time is available upon confirmation.